{"id":2001679,"date":"2025-09-15T09:37:54","date_gmt":"2025-09-15T07:37:54","guid":{"rendered":"https:\/\/www.abovo.ch\/wissenswertes\/abovo-easycall-simple-call-off-via-qr-code-for-framework-agreements\/"},"modified":"2026-01-07T11:22:22","modified_gmt":"2026-01-07T10:22:22","slug":"abovo-easycall-simple-call-off-via-qr-code-for-framework-agreements","status":"publish","type":"knowledge","link":"https:\/\/www.abovo.ch\/en\/good-to-know\/abovo-easycall-simple-call-off-via-qr-code-for-framework-agreements\/","title":{"rendered":"abovo EasyCall: Simple call-off via QR code for framework agreements"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Cleanroom and ESD specialist wholesaler abovo is now making the call-off process for framework agreements even faster and more user-friendly thanks to a new QR-based call-off system. Thanks to the digital abovo EasyCall function, customers can scan a QR code previously placed in the warehouse at the respective storage location, shelf or pallet of the product and thus reorder the required materials in no time at all. With our modern material logistics system, supplies are always in the warehouse on time.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How does abovo EasyCall work?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With the new <strong>abovo EasyCall ordering system<\/strong>, customers can simply scan the <a href=\"https:\/\/de.wikipedia.org\/wiki\/QR-Code\"><strong>QR code<\/strong><\/a><strong> at the storage location of the desired product to reorder it if required.<\/strong> This is how the EasyCall function works in detail:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Define call-off framework agreement:<\/strong> Together with the customer, abovo defines in the call-off framework agreement which product or products are to be delivered. In addition, the total quantity and call-off quantities, the term and the conditions are agreed. <\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Attach QR codes:<\/strong> Once the call-off contract has been concluded, the customer receives a PDF file with all the contract details &#8211; including a QR code for each product ordered. This QR code can simply be printed out and attached to the respective storage location, shelf or pallet. <\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Call up replenishment by scan:<\/strong> As soon as replenishment of a product is required, simply scan the QR code with your smartphone, which takes you directly to the pre-filled order page on the abovo website.<\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Confirm order:<\/strong> On the order page, the customer now only has to enter their e-mail address and confirm that they wish to order the desired product. The customer immediately receives a confirmation by e-mail, while the order is processed immediately and dispatch is prepared. <\/li>\n<\/ol>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li><strong>Next working day delivery:<\/strong> The ordered product is dispatched on the same working day as the call-off and arrives with the customer on the next working day.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note on last call-off:<\/strong> If the last item in the framework agreement has been reached, i.e. all agreed quantities have been called off by the customer, abovo informs the customer so that a new framework agreement can be defined in good time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also read our strategy tip article <strong>&#8220;<\/strong><a href=\"https:\/\/www.abovo.ch\/en\/good-to-know\/strategy-tip-conclude-a-framework-agreement-for-cleanroom-products\/\"><strong>Conclude a framework agreement for cleanroom products<\/strong><\/a><strong>&#8220;.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a><strong>Advantages of abovo EasyCall for your company<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">  The new <strong>abovo EasyCall<\/strong> system has the following <strong>advantages<\/strong> for your company:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Easy handling<\/li>\n\n\n\n<li>Quick reordering with any smartphone<\/li>\n\n\n\n<li>Automatic retrieval process<\/li>\n\n\n\n<li>Secure supply thanks to timely reminder at the end of the call-off contract<\/li>\n\n\n\n<li>Transparent processes<\/li>\n\n\n\n<li>Fast delivery on the next working day<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Here you can <strong>download<\/strong> our <strong>information flyer<\/strong> on the <strong>abovo EasyCall retrieval system<\/strong> with the most important details.  <\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/www.abovo.ch\/wp-content\/uploads\/2025\/09\/Infoflyer-Abrufportal-abovo-EasyCall.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of abovo EasyCall: Abruf bei Rahmenvertrag einfach per QR-Code.\"><\/object><a id=\"wp-block-file--media-88bea21f-336b-48a3-aff2-49f34f866344\" href=\"https:\/\/www.abovo.ch\/wp-content\/uploads\/2025\/09\/Infoflyer-Abrufportal-abovo-EasyCall.pdf\">abovo EasyCall: Simple call-off via QR code for framework agreements<\/a><a href=\"https:\/\/www.abovo.ch\/wp-content\/uploads\/2025\/09\/Infoflyer-Abrufportal-abovo-EasyCall.pdf\" class=\"wp-block-file__button wp-element-button\" aria-describedby=\"wp-block-file--media-88bea21f-336b-48a3-aff2-49f34f866344\">Download<\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Advice on the new call-off framework agreement system<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We would be happy to advise you personally and work with you to create the right call-off framework agreement &#8211; tailored to your needs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The best way to contact the <strong>logistics experts<\/strong> at abovo is <strong>by telephone<\/strong> or <strong>e-mail<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Telephone number:<\/strong> +41 32 552 44 44<\/li>\n\n\n\n<li><strong>E-mail:<\/strong> info@abovo.ch<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you decide to contact us by e-mail, we will reply as quickly as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The technical development of the EasyCall solution was carried out in collaboration with our partner, foresite AG <a href=\"https:\/\/www.foresite.ch\/it-dienstleistungen-fuer-die-digitale-transformation\" target=\"_blank\" rel=\"noreferrer noopener\">(www.foresite.ch)<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<div class=\"wp-block-wpsp-faq wpsp-faq__outer-wrap wpsp-block-206666a3 wpsp-faq-icon-row wpsp-faq-layout-accordion wpsp-faq-expand-first-false wpsp-faq-inactive-other-true wpsp-faq-equal-height\" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/www.abovo.ch\/en\/good-to-know\/abovo-easycall-simple-call-off-via-qr-code-for-framework-agreements\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is a QR code?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The \u201cQR\u201d in QR code stands for \u201cQuick Response.\u201d It is a two-dimensional code in which data is encoded through the arrangement of black and white squares or dots. This data can be accessed by scanning the code, for example with a smartphone, to trigger certain functions such as being redirected to a specific website.\"}},{\"@type\":\"Question\",\"name\":\"How is the abovo EasyCall process set up?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To set up the abovo EasyCall process, a call-off framework agreement must first be concluded with abovo. Subsequently, the QR codes are placed at the locations where the goods are stored that are to be reordered regularly via the EasyCall process, for example on the corresponding shelf location in the warehouse.\"}},{\"@type\":\"Question\",\"name\":\"How does ordering via abovo EasyCall work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"As soon as replenishment for a specific product is required, it can be requested by scanning the QR code with a smartphone. The call-off then needs to be confirmed on the order page, after which delivery takes place on the next working day.\"}},{\"@type\":\"Question\",\"name\":\"What advantages does abovo EasyCall offer my company?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The abovo EasyCall function offers the following advantages: easy handling, fast reordering using any smartphone, automated call-off process, secure supply through timely reminders at the end of the framework agreement, transparent processes, and fast delivery on the next working day.\"}},{\"@type\":\"Question\",\"name\":\"What happens with abovo EasyCall when the quantity agreed in the framework agreement has been fully used?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Before the quantity agreed in the framework agreement is fully used, a notification is displayed during the call-off of the last item via abovo EasyCall indicating that the final position has been reached. This allows a new framework agreement to be arranged in good time.\"}}]}<\/script><div class=\"wpsp-faq__wrap wpsp-buttons-layout-wrap\">\n<div class=\"wp-block-wpsp-faq-child wpsp-faq-child__outer-wrap wpsp-block-7831c753\"><div class=\"wpsp-faq-child__wrapper\"><div class=\"wpsp-faq-item\" role=\"tab\" tabindex=\"0\"><div class=\"wpsp-faq-questions-button wpsp-faq-questions\"><span class=\"wpsp-icon wpsp-faq-icon-wrap\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"wpsp-icon-active wpsp-faq-icon-wrap\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"wpsp-question\">What is a QR code?<\/span><\/div><div class=\"wpsp-faq-content\"><span><p>The \u201cQR\u201d in QR code stands for \u201cQuick Response.\u201d It is a two-dimensional code in which data is encoded through the arrangement of black and white squares or dots. This data can be accessed by scanning the code, for example with a smartphone, to trigger certain functions such as being redirected to a specific website.<\/p><\/span><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wpsp-faq-child wpsp-faq-child__outer-wrap wpsp-block-1b508f47\"><div class=\"wpsp-faq-child__wrapper\"><div class=\"wpsp-faq-item\" role=\"tab\" tabindex=\"0\"><div class=\"wpsp-faq-questions-button wpsp-faq-questions\"><span class=\"wpsp-icon wpsp-faq-icon-wrap\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"wpsp-icon-active wpsp-faq-icon-wrap\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"wpsp-question\">How is the abovo EasyCall process set up?<\/span><\/div><div class=\"wpsp-faq-content\"><span><p>To set up the abovo EasyCall process, a call-off framework agreement must first be concluded with abovo. Subsequently, the QR codes are placed at the locations where the goods are stored that are to be reordered regularly via the EasyCall process, for example on the corresponding shelf location in the warehouse.<\/p><\/span><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wpsp-faq-child wpsp-faq-child__outer-wrap wpsp-block-fd84e07a\"><div class=\"wpsp-faq-child__wrapper\"><div class=\"wpsp-faq-item\" role=\"tab\" tabindex=\"0\"><div class=\"wpsp-faq-questions-button wpsp-faq-questions\"><span class=\"wpsp-icon wpsp-faq-icon-wrap\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"wpsp-icon-active wpsp-faq-icon-wrap\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"wpsp-question\">How does ordering via abovo EasyCall work?<\/span><\/div><div class=\"wpsp-faq-content\"><span><p>As soon as replenishment for a specific product is required, it can be requested by scanning the QR code with a smartphone. The call-off then needs to be confirmed on the order page, after which delivery takes place on the next working day.<\/p><\/span><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wpsp-faq-child wpsp-faq-child__outer-wrap wpsp-block-4aa97772\"><div class=\"wpsp-faq-child__wrapper\"><div class=\"wpsp-faq-item\" role=\"tab\" tabindex=\"0\"><div class=\"wpsp-faq-questions-button wpsp-faq-questions\"><span class=\"wpsp-icon wpsp-faq-icon-wrap\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"wpsp-icon-active wpsp-faq-icon-wrap\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"wpsp-question\">What advantages does abovo EasyCall offer my company?<\/span><\/div><div class=\"wpsp-faq-content\"><span><p>The abovo EasyCall function offers the following advantages: easy handling, fast reordering using any smartphone, automated call-off process, secure supply through timely reminders at the end of the framework agreement, transparent processes, and fast delivery on the next working day.<\/p><\/span><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wpsp-faq-child wpsp-faq-child__outer-wrap wpsp-block-eea331b6\"><div class=\"wpsp-faq-child__wrapper\"><div class=\"wpsp-faq-item\" role=\"tab\" tabindex=\"0\"><div class=\"wpsp-faq-questions-button wpsp-faq-questions\"><span class=\"wpsp-icon wpsp-faq-icon-wrap\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"wpsp-icon-active wpsp-faq-icon-wrap\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"wpsp-question\">What happens with abovo EasyCall when the quantity agreed in the framework agreement has been fully used?<\/span><\/div><div class=\"wpsp-faq-content\"><span><p>Before the quantity agreed in the framework agreement is fully used, a notification is displayed during the call-off of the last item via abovo EasyCall indicating that the final position has been reached. This allows a new framework agreement to be arranged in good time.<\/p><\/span><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Thanks to the digital abovo EasyCall function, customers can scan a QR code previously placed in the warehouse at the respective storage location, shelf or pallet of the product and reorder the required materials in no time at all. With our modern material logistics system, supplies are always in the warehouse on time. <\/p>\n","protected":false},"featured_media":2001680,"template":"","categories":[1063035,1063034,1063036],"class_list":["post-2001679","knowledge","type-knowledge","status-publish","has-post-thumbnail","hentry","category-clean-room","category-news","category-useful"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>abovo EasyCall: Simple call-off via QR code for framework agreements<\/title>\n<meta name=\"description\" content=\"Call-off for framework agreements now even faster: With the new abovo EasyCall function, simply scan the QR code at the product&#039;s storage location - next working day delivery.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.abovo.ch\/en\/good-to-know\/abovo-easycall-simple-call-off-via-qr-code-for-framework-agreements\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"abovo EasyCall: Simple call-off via QR code for framework agreements\" \/>\n<meta property=\"og:description\" content=\"Call-off for framework agreements now even faster: With the new abovo EasyCall function, simply scan the QR code at the product&#039;s storage location - 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